Frequently Asked Questions
Where did the name GGblue come from?
The name GGblue came from my daughter, Georgia Grace, who has blue eyes. The birth of my daughter inspired me to create this sportswear brand to empower women with functional and fashion-forward clothing.
Can I return an item if it doesn’t fit?
Yes! We want you to be excited about every item you get from our collections. If you don’t absolutely love it, you can send it back. We offer a 15-day return policy.
Email customerservice@ggblue.com or fill out a contact form within 15 days of receipt to initiate the return. Be sure to give us your order number and the name of the item you’d like to return.
Once we receive your message, you’ll receive a USPS or FedEx shipping label which you can use to drop off your package within 15 days.
How much of a refund will I receive on returned items?
You will receive a full refund on returned items, minus a $7 shipping fee if you use a prepaid label supplied by our customer service team.
Can I exchange an item if I bought the wrong size?
Yes! We believe every client should be fully satisfied with every GGblue purchase. If you need to make an exchange, email customerservice@ggblue.com or fill out a contact form on our website to return the product. See the above instructions on product returns or visit our returns and exchanges page to learn about how to initiate the process.
Once you have returned your garment, you’ll receive a full refund. The $7 shipping fee does not apply to exchanges. You can then purchase your new, correct garment to be delivered to you.
What sizes do you offer?
We offer all-inclusive sizing from 0-20 and XS-XXXL. All of our sizing information can be found in our sizing guide below. Measurements are in inches.
How long does shipping take?
GGblue is committed to fast and convenient shipping. Orders placed before 9AM PST on a weekday (Monday through Friday) are typically shipped in 24-48 hours. Any orders placed on a weekend or holiday will be processed on the next business day and shipped within 24-48 hours of that time.
Can you ship outside the United States?
We are currently working to expand and ship to more locations, but at this time we primarily ship within the United States. Some international locations are available for shipping via DHL, but recipients are responsible for paying taxes and duties.
How much does shipping cost?
The cost of shipping varies per item and depends on your location. Customers within the United States will pay a flat rate of $7 for all shipments that are not expedited.
Do you have GGblue gift cards?
Yes! If you are looking to treat a loved one to a new GGblue look, but aren’t sure about sizing, try a gift card. Our cards are available in multiple values ranging from $25 to $500. These products are delivered via email, making for a quick and easy gift that you can get ASAP.
Does GGblue have a VIP membership or subscription option?
Yes! Unlock GGblue’s VIP program and earn LuxePoints to get exclusive and unbeatable rewards. All you have to do is create an account and start earning LuxePoints on new purchases.
LuxePoints can be cashed in for discounts on all of our inventory.
How do you earn LuxePoints?
There are tons of ways to earn LuxePoints from the comfort of your living room.
For 50 LuxePoints:
Simply signing up gets you 200 LuxePoints. Celebrating a birthday gets you another 300 LuxePoints. The biggest way to cash in on points is to purchase products. You get 10 LuxePoints for every dollar spent in our online store. For $100 worth of clothing, you can accumulate 1000 LuxePoints. That means you can get a $10 discount on your next purchase.
