*SALE ITEMS ARE FINAL SALE - NO RETURNS / NO EXCHANGES*
Full priced items, using a discount code, are approved for return and/or exchange.
General Return Policy:
We want you to be completely happy with every item you buy from us. Love it or send it back within 21 days.
All returns made using our supplied label will be subject to $8 fee for shipping to be deducted from the final refund.
Domestic Returns within USA:
In the event an item needs to be returned, please access our Returns Center. Please answer the questions and you will be provided a return shipping label; you will then have 14 days to drop your return package off at your nearest drop off location.
Once the item is received, please allow 14 days for your credit card to be refunded the purchase price of the item minus $8 if we have issued the return label. All returns must be unworn, unwashed, unaltered and in new condition.
If you received a damaged item, please note that on your return. Any items returned that are damaged without our knowledge or missing the original tag will be subject to a 15% surcharge fee. Any item deemed severely damaged by a customer will be disposed of and the refund will not be able to be processed.
Domestic Exchanges within USA:
Please request the exchange via the Returns Center. The $8 shipping charge also applies to exchanges.
PLEASE NOTE:GGblue is not responsible for any lost returns. We recommend using the traceable USPS or FedEx label we provide you for your return shipping method since it comes with proof of delivery and a tracking number. This way you, the customer, are always protected.
International Exchanges/Returns:
At this time we can not process international returns or exchanges at this time.
If you have any questions or concerns about the above return/exchange policy please feel free to contact us.
customersupport@ggblue.com
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