Frequently Asked Questions

Can I return an item if it doesn’t fit?

Yes — if it’s eligible. Full-priced items (including those purchased with a discount code) can be returned or exchanged within 21 days of the delivery date. Items must be unworn, unwashed, unaltered, and in new condition with original tags attached.

Sale items are final sale — no returns or exchanges.

To start a return, visit our Returns Center and request a return authorization (RA). Once approved, you’ll get a prepaid shipping label. Drop the package off within 7 days. Returns ship to our warehouse using that label — please don’t mail returns to our PO Box.

For full details, see our Returns page.

How much of a refund will I receive on returned items?

You’ll receive a refund for the item price, minus an $8 fee when you use a GGBlue-issued prepaid shipping label (deducted from the refund). Please allow up to 14 business days after we receive the return for your refund to process.

Can I exchange an item if I bought the wrong size?

Yes — eligible full-priced items can be exchanged through the same Returns Center process (RA required). The $8 shipping fee applies to exchanges as well. Sale items cannot be exchanged.

What sizes do you offer?

We offer inclusive sizing from 0–20 and XS–XXXL. See our sizing guide for measurements (in inches).

How long does shipping take?

Orders are processed within 1–2 business days (a bit longer during busy periods). Once shipped, you’ll get a tracking email. Our warehouse operates Monday–Friday — orders are not processed or shipped on weekends or holidays.

Expedited (2-Day & Overnight) orders placed by 10 AM PT on a business day process the same day; after 10 AM PT they ship the next business day. Expedited delivery is Monday–Friday only.

Can you ship outside the United States?

At this time we ship within the United States only. International shipping is not available.

How much does shipping cost?

U.S. rates (before tax):

  • USPS Ground — free on orders $175+
  • USPS Ground — $13.99 on orders under $175
  • FedEx 2-Day — $25
  • FedEx Overnight — $45

More detail is on our Shipping page.

Do you have GGBlue gift cards?

Yes! Gift cards are available in multiple values and delivered by email — a quick gift when you’re not sure about sizing.

Does GGBlue have a VIP membership or subscription option?

Yes — create an account to join our VIP program and earn LuxePoints toward rewards and discounts on future purchases.

How do you earn LuxePoints?

Signing up, birthdays, social follows, and purchases can earn LuxePoints. Check your account for the current ways to earn and redeem.

More questions? Email customersupport@ggblue.com or call 949-514-8737, or visit Contact Us.

SHOP OUR FAVORITE COLLECTIONS